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To access the New River portal, please review the following information:

First, locate your New River username in People Search:
(if your email address is smith_ab@newriver.edu then smith_ab would be your username)

Second, determine your password:
(initially, your password is your 9-digit New River ID number with uppercase N in front of it and lowercase r at the end of it)

Passwords should look something like this: N000456789r

To change your password, use the Forgot Password link on the portal login page.

How do I know if I have an account?
If you find your name in People Search, then you have an active account.

If you search for your name in People Search and don't find it, then please contact the Help Desk

(304-929-6725 or itsupport@newriver.edu)

Additionally, we provide helpful information for new students, new employees, and new instructors. Please review this information, as it answers many
commonly asked questions regarding access to our online services.


For further assistance please call our Help Desk (304-929-6725)